Troubleshooting Guide: Log in / password problems

As with any system, users may encounter issues logging into the platform. This problem is generally easy to resolve. The below guide will provide you with the most common r...

User can't login and/or account locked

This is a troubleshooting guide for when a user can't login and/or they are locked out of their account, and the organisation has access to CORE modules. CORE Modules inclu...