Freedom of Information

• Dashboard and Reporting

  The product has many in-built reports as well as a facility for users to create their own reports using information from within the system. The Reports cater to different ...

• Creating Information Requests

  Information Requests can be added from the dashboard using the 'Add Request' button. You can also use the 'Add new' button within the Information Requests report tile. Sel...

• Privacy Incidents

  Privacy Incidents can be raised from the Privacy Incidents report tile on the dashboard. If this report tile isn't visible you can use the 'Add Reports' button at the botto...

• Adding Subpoenas

  Subpoenas can be raised from the Subpoenas report tile on the dashboard. If this report tile isn't visible you can use the 'Add Reports' button at the bottom of the dashbo...

• Sending Escalations

  Escalation points are available within Information Request, Privacy Incidents, and Subpoenas within the system. These escalations are typically sent to the Ombudsman or Ad...

• Raising Complaints

  Complaints can be raised from the Complaints report tile on the dashboard. If this report tile isn't visible you can use the 'Add Reports' button at the bottom of the dash...

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