Go To Market - Requests & Responses

• Locating a VendorPanel “Reference Number”

  VendorPanel is regularly asked by suppliers for visibility to a “reference number”, "user number" or "account number". Suppliers may confuse a VP reference number with a re...

• Overview of Requests & Tenders

  Below is an index of the articles available in the Help Centre regarding the creation, management, supplier response, evaluation and finalisation of Request & Tenders. Cr...

• Creating a Request or Tender

  Users with Buyer Rights have the ability to create Requests or Tenders using the Request Wizard. Any type of user can hold Buyer Rights and this is allocated to them by a...

• Editing a Request or Tender

  Once you have created a Request or Tender, while it's still open you can make changes or updates by editing it. If the Request or Tender has already closed but you have n...

• Inviting more Suppliers to an Open Request

  Once you have created and posted a Request to invited Suppliers, you can edit the request and invite more Suppliers at any point before the close date and time. To edit ...

• Sending a Message to Suppliers on an Open Request

  If you need to send a message to all Suppliers on an open Request then you can do this by selecting to edit the Request and adding your message to the Notify Suppliers of...

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• Concierge - Inviting Suppliers to the Marketplace

  The Concierge functionality allows Buyers to invite Suppliers to join VendorPanel when creating a Request using the Request Wizard. This functionality is currently availa...

• Supplier, Sub-Categories & Regions Request Thresholds

  There are thresholds to limit the number of Suppliers that can be selected for a Marketplace RFx, and the number of Subcategories and Regions that can be selected for a T...

• Map Servers (LGA Boundaries)

    The Map Servers (LGA Boundaries) functionality allows for Map Servers to be set up for an organisation. This also includes premade map configurations such as Local Gove...

• Questions or Statements of Acknowledgment

  The Questions or Statements of Acknowledgment functionality enables Super Admins to set up questions or acknowledgments that are displayed to Suppliers, either before the...

• How to Accept a Late Submission

  There are three options for accepting a Supplier’s late submission to a Request or Tender. Your choice will depend on your situation, your organisation's VendorPanel sett...

• Viewing the Responses to a Request

  You will be able to view the Supplier Responses to your Request or Tender after it has closed.  When the Request is closed, you will need to access the responses to view ...

• Adding Notes and Documents Against a Supplier Response

   Once a request has closed and the responses have been unlocked, notes and documents can be added against an individual supplier's response. These can be added via the 'spe...

• Post-Close Communication - Contacting Suppliers after a Request has Closed

  If Post-Close Communication has been activated for your enterprise, you will be able to send messages to Suppliers who responded to your Request after it has closed and t...

• Extending the Expected Decision Date

  The Expected Decision Date for a Request or Tender informs Suppliers when to expect an outcome for the responses they have submitted. For the benefit of Suppliers, we rec...

• Evaluating Responses and Recording Your Decision

  Once your Request has closed and you have received Supplier responses, you can choose from a variety of evaluation methods to support your final decision. To access these...

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• How Suppliers View/Download a Request or Tender

  On the Supplier's homepage, they can view the Requests they have been invited to view and respond to and a list of the Public Tender opportunities that are available to t...

• How Suppliers View & Access a Public Tender

  VendorPanel posts all currently open Public Tenders on the platform here: VendorPanel Public Tenders. To provide this information to a Supplier, please use this link to t...

• How Suppliers ask the Buyer a Question against a Request

  Suppliers have the ability to ask questions to the Buyer against Requests they have been invited to and Public Tender opportunities they have access to. They will need to...

• How Suppliers can flag their Intention to Respond

  Responding to a Request can be an involved process and can take time. A Supplier notifying a Buyer that they intend to respond gives the Buyer indication that the Supplie...

• How Suppliers Respond to a Request or Tender

  To submit their response to a Buyer’s Request or Tender, Suppliers will need to Create a Response using the Response Wizard in VendorPanel. This allows them to send docum...

• How Suppliers Respond to a Detailed Quote using QuoteBuilder

  When Suppliers are responding to a Request or Tender, they have two options for providing their pricing; the Detailed pricing mode or the Summary pricing mode. To provide...

• How Suppliers can Edit a Response

  Once a Supplier has created a response, they can continue editing it up until the closing time. They can edit both 'draft' and 'submitted' responses during this time. To ...

• Suppliers Submitting Multiple Responses to a Request or Tender

  Suppliers can submit multiple responses to the same Request or Tender from the same account. This is useful in situations where they want to provide multiple Quotes, Tend...

• Suppliers Declining to Respond to a Request or Tender

  If Suppliers are invited to a Request or Tender and they do not want to submit a response, then they can choose to Decline to Respond. To provide this information to a Su...

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