Suppliers Declining to Respond to a Request or Tender

  • Updated

Go-To-Market-Banner.png

Suppliers-Banner-shorter.png

If Suppliers are invited to a Request or Tender and they do not want to submit a response, then they can choose to Decline to Respond.

To provide this information to a Supplier, please use this link to the same article in the VendorPanel Supplier's Help Centre: https://vendorpanelsuppliers.zendesk.com/hc/en-us/articles/900002615966-Declining-to-Respond-to-a-Request-or-Tender

Declining to respond notifies the Buyer that they will not be submitting a response. They will also have the option to leave feedback as to why they are declining.

Once they have declined to respond, they will no longer receive email notifications for updates/reminders regarding the Request/Tender.

To Decline to Respond, they will need to click the red X button that appears to the right of the Request or Tender.

mceclip0.png

A new page will then appear where they can select a reason for declining from the dropdown box and they can also provide feedback for declining to respond. They can click on Submit and Decline to confirm.

mceclip1.png

This moves the request or tender into the Archived Requests section, which is accessible by hovering over My Responses in the menubar.

mceclip0.png

They can reverse this decision to decline if they change their mind and would like to respond. There is information on how this is done here: How Suppliers Reverse a Declined Request.