You will be able to view the Supplier Responses to your Request or Tender after it has closed. 

When the Request is closed, you will need to access the responses to view them. Once these responses are unlocked, you will no longer be able to edit or re-open that Request.

If the Tender needs to be re-opened for further Supplier submissions after the close time, you must do this before you access the responses. You can find steps on how to reopen a request here: Extending the Closing Date/Reopening a Request/Tender, or here: How to Accept a Late Submission.

Once you've viewed the Responses, you can find information on evaluating and awarding here: Evaluating Responses and Recording Your Decision.

Viewing who has Responded

While the Request is still open you cannot view the details of the responses but you can view which suppliers have responded. To do this, click the green people icon to the right of the Request.

Here, you will see the business names of the Suppliers who have submitted a response. The response itself is inaccessible until the Request closes and you choose to unlock the Responses.

Unlocking the Supplier Responses

After the Request has closed, you can click to view the responses via the green people icon. You can click the Access Responses button to view the details of the Supplier submissions.

Important: you cannot:

• Re-open your Request once Responses have been accessed.
• Lock your responses after they have been accessed.

Viewing and Downloading the Responses

Once you have unlocked the responses you can view the details, download any attachments and download an entire response or a full Request 'package' (this includes Supplier responses).

You can do this by clicking one of the relevant icons highlighted below:

• Phone - Click to view the Supplier’s contact details
• Magnifying glass icon - View the Supplier’s response
• Documents icon - View/download individual documents attached to their response
• Download icon (below response) - Download the entire response and all attachments
• Download icon (top right) - Download the response package (includes all responses)