Buyers have the ability to monitor the activity of Suppliers invited to their Request or Tender.

To view the statistics for a Request or Tender, click the graph icon located towards the right.

For a select-supplier Request

Clicking the graph icon will open up the Statistics for this request window that displays information such as when Suppliers were Notified, the Date First Read and whether the Supplier Responded.

Notified indicates if an email notification for the Request has been sent to the Supplier. Below is an explanation of the different scenarios:

• Yes: An email notification has been sent to the Supplier, notifying them of the Request.
  
  
• Pending: This will appear if the Supplier has not yet been sent an email notifying them of the new request. There can sometimes be approximately a 40-minute delay from the time the Request is posted to when the system sends out notification emails to Suppliers included in a Request. During this time, the 'notified' field for Suppliers will display as 'pending' until the notification email is sent.
  

  If most of the Suppliers have been notified, but there are one or two companies that have not, it generally means that the Supplier was added to the Supplier List after your Request was posted. If you would like the Supplier to receive the Request, you can edit the request, tick the suppliers on the Select Suppliers tab and save the changes.

  It may also mean that the supplier's email address has not been verified on their account. If a supplier updates their email address on their account, they'll be prompted to verify that on the next login. An unverified email is not delivered email notifications.
  
  
• N/A: This indicates that an email notification was not sent. This is due to the Supplier being logged in while the Request was posted, and subsequently viewing the details or downloading documents attached to the Request.

Date First Read is the time the Supplier first viewed the details of the Request or downloaded the Request documents. This displays as either:

• Not Read: The Supplier has not viewed the details of the Request or has not downloaded the Request documents.
  
  
• dd/mm/yy 00:00 am/pm: The time and date the Supplier (or their Colleague/s) first viewed the details of the Request or downloaded the Request documents. Hovering over the 'Date/time' value with your mouse shows which Vendor Admin or Colleagues have viewed the Request or downloaded Request attachments.

Supplier Responded shows whether the Supplier has taken action to respond, which can be a number of different ways. These display as:

• None: There are no responses from the Vendor Admin or colleagues.
  
  
• Responses Received: The Vendor Admin or Colleagues has responded. You can hover over the text to view which contact at the supplier's end you responded.
  
  
• Declined to Respond: The Vendor Admin or Colleagues has declined to respond to the Request. The reason for the Supplier declining to respond to the Request is available if the Supplier has chosen to include their reason.
  • An orange message means at least one person from that company has advised that they will not be responding to the request.
  • A red message means all staff and or dealers representing the company have indicated that they will not be responding to the request.
    
    
• Responses in draft: The Vendor Admin or Colleagues has a response in draft.
  
  
• Intends to respond: The Vendor Admin or Colleagues has flagged their intention to respond.

For a Public Tender

The Statistics for this request for a Public Tender include the number in the top right corner of Suppliers who have: 

• Read the details/downloaded the documents
• Flagged their intention to respond
• Have response(s) in draft
• Have submitted a response(s)

Below that you will also see a list of suppliers who have read the request and their Date first read. You can click on the supplier's name to view their business details.