A Buyer uses VendorPanel Go To Market to procure (buy) goods and services. Buyers can use the VendorPanel system to seek Quotes, Tenders, Expressions of Interest (EOI), and other forms of procurement.

You can find information on how Buyers can be invited to register by the Super Admin, Local Group Administrators or Local Group Managers here: Inviting New Buyers.

Buyers use the Supplier Lists (panels, or contracts) on Go To Market to find potential Suppliers. They then issue a Request (RFx) to those potential Suppliers, review the Supplier responses (Quotes, Tenders, EOIs, etc...) and record their decision, all within their VendorPanel account.

Buyers are granted access to specific Supplier Lists by their Administrator. These lists can include the Public Marketplace (owned and managed by VendorPanel), Preferred Supplier Lists managed by their own organisation, or Preferred Supplier Lists owned by external organisations.

A Buyer has full management over the RFXs they create. This includes the open and closing date, which Suppliers are invited to respond, the response requirements, and making any necessary updates or changes.

Once an RFx has closed, the responsible Buyer is able to communicate with Suppliers who have responded using post-close communication. This function allows Buyers to seek clarification or additional information from a Supplier once the submission period has closed.

When a Buyer reviews the responses to an RFx, they have multiple evaluation options to choose from. These include Quick Select, the Evaluation Matrix and Multi-Party Evaluation (if enabled).

Buyers record their decision by marking each response as either successful or declined and can leave feedback or comments before finalising the request. This decision will be visible to Suppliers on their account, with Buyers also having the option to have Suppliers notified of their decision by email.