How Suppliers Reverse a Declined Request

  • Updated

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If a Supplier has chosen to Decline to Respond to a Request or Tender then they can reverse their decision by following the instructions below:

To provide this information to a Supplier, please use this link to the same article in the VendorPanel Supplier's Help Centre: https://vendorpanelsuppliers.zendesk.com/hc/en-us/articles/900004922623-Reversing-a-Declined-Request
  1. Once a Supplier has declined a Request it is then removed from their dashboard and transferred to the Archived Requests section of their account.

  2. They can navigate to the Archived Requests section by hovering over the My Responses tab on the top menubar and clicking on the Archived Requests link at the bottom.

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  3. The Archived Requests section lists all requests the Supplier has received that have either closed or they have declined to respond. They will need to find the request in the list that they would like to reverse a decline for (they can use the Search bar at the top) and click on the three vertical dots to the far right of the Request.



  4. A pop-up box will appear in their browser asking them to confirm if they would like to revert the Request back to their dashboard. They can click the OK button to reverse the declined Request.

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  5. The Request will now appear back on their homepage, or under their Open Market Tenders, and they will be able to respond to the Request or Tender.

If they are having trouble reversing their declined Request they can contact the VendorPanel Support Team.