The Super Admin and the Panel Administrators can deactivate a Supplier's profile on one of their Enterprise Supplier Lists. If a Supplier's profile is set to 'inactive', they will remain on the list but Buyers will not be able to see their profile on the list or select them on a request.
Suppliers can still manage their company on the profile while they are set to 'inactive', such as editing their business details or submitting required compliance/qualification/rate card items.
Follow the below steps to change the active status of a Supplier on a Supplier List:
- Select Enterprise Supplier Lists under the Admin Tools menu (either in the top menubar or on the homepage on the left-side menu).
- Click on the number in the Suppliers column against the list the supplier is registered on, and you will see the suppliers on that list.
- Find the supplier in the list, click on the blue arrow on the right next to the relevant Supplier and select Change active status.
- Click on the Inactive button. You will then be asked to confirm you wish to make them inactive.
You can follow the same process above to set them to Active if required.