VendorPanel is regularly asked by suppliers for visibility to a “reference number”, "user number" or "account number".
Suppliers may confuse a VP reference number with a response ID. This article aims to clarify both of the most commonly used references and their differences.
Please note
VendorPanel does not label any user facing metadata as "user or account IDs"
The most common “reference” type of information is likely to be either:
- The VP Reference number which is the unique number of the request that you have raised. This information is always attached to your request once posted and is the most visible across the platform. This reference number has a VP prefix.
- The Response ID, which is a unique number, generated upon completion of your response against a request. No other reference information is shared between yourself and the buyer other than standard business information available via your profile.
Response ID
- Locate your request under My Requests, or if it’s a current request, it should be visible on your dashboard.
- Click on the green responses icon.
- You will be presented with a list of responses against the request.
- Below each response will be a Response ID with a VPR prefix.